Jim Maltbie Loves Cars.

Inspired by his father, Raymond, who was also a manager of an auto body shop, Jim was only 12 years old when he began working on cars. In 1962, at only 19, Jim opened his first shop: Jim’s Auto Body, Inc. in Port Chicago, California. Six months later, Jim’s Auto Body moved to Concord, California. It quickly expanded into one of the most reputable and trendsetting body shop in the San Francisco Bay Area. He was also a mentor to many of the body shops in the area.

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Success Breeds Success.

With the demand for auto body work in Contra Costa County increasing in the 70s and 80s, Jim opened his second shop in 1986. The new location brought collision repair experience and great customer service to Antioch. In 1992, Jim opened a third shop in Walnut Creek, California.

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Claims And Paperwork.

It used to be that a policyholder was required to report auto damage directly to his or her insurance company. Then the policyholder was required to obtain several estimates, from which the insurance company would determine where the repairs would be done. Things have certainly changed since 1962 when the insurance company processed most of the paperwork.

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Today the insurance company recommends to the policyholder a number of local businesses from which to choose. It is critical for the body shop to have a record of excellent quality and service. Now it’s the shop that must provide the insurance company with a computerized estimate, document the damage and repair with digital photos, uploading them electronically to the insurance company so that the invoice can be processed and paid.

Jim’s Auto Body tackles this administrative role with the same energy and commitment to customer service as all the repair work we do.

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At The Forefront.

Using state-of-the-art equipment and consistently updated technical training for our staff, we maintain our place as a leader in excellent auto body repair and superior customer service. We are Bay Area Green Business Program members.